Shipping policy

At Alphaplusstream, we are committed to providing a clear and transparent shipping experience for our customers.

Shipping Locations

This shipping policy applies to orders shipped within the United States.

Delivery Times

Order cutoff time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).

Orders placed after this time will be processed the next business day.
Handling time: 1–2 business days.
Transit time: 3–7 business days.
Estimated delivery time: 4–9 business days.

Carrier Services

We ship orders using trusted carriers such as USPS, UPS, and FedEx, depending on the destination.

Shipping Costs

Free shipping: Available on all orders within the United States, with no minimum purchase required.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer service team and we'll work to resolve the issue.

Tracking Your Order

Once your order has been shipped, you will receive an email confirmation with a tracking number you can use to follow your delivery.

Contact Information

Store name: Alphaplusstream
Company name: VN OPERATIONS SERVICES LLC
Company number: L26000145311
Company Address: 5101 Lagoa Azul Dr Miami, FL 33126 United States
Email: info@alphaplusstream.com
Phone number: +1 857 7587065

We aim to respond to your inquiries within 24 hours.

Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed